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What costs go unnoticed while your organization continues to operate?

If the operation demands more than anticipated,
costs are generated and are not recorded

The operation moves forward,

but the time to decide is running out

When the day is focused on resolving emergencies and getting back to work, there is less time to decide. This is reflected in operating costs.

There are concrete ways to recognize where the wear and tear is concentrated.

Costs that do not appear in reports

Think of a recent case where additional effort was needed for the operation to move forward.

The same issue is brought up repeatedly, wasting time.

Describe what happens in the operation. Avoid names and judgments.

Which of these costs appear most frequently?

Every organization is part of interconnected systems

Internal decisions always have an effect that impacts outside the organization.

Human talent

Suppliers

Organización

Environment and surroundings

Customers

Market

Community

Many conflicts that arise within an organization cannot be explained solely by internal events.

They are related to how the organizational system interacts with its environment.

Entry points

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Conditions for deciding 

Simple agreements to keep the conversation within a flexible framework designed for each case.

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Verify present cost

Two recent situations are chosen. Evidence is recorded. The hidden operating cost is estimated.

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Operating patterns 

Operations that come up for discussion again, repeated critical points, emergencies that keep occurring.

Each route shows a different angle of the operation.

If an operation is detected in time,
the interaction within the system is modified

With a defined operation, decision-making, and follow-up flow easily.

Shared criteria

More meaningful conversations and greater clarity in the process.

Defined follow-up

The decision remains active, with scheduled follow-up and a person responsible.

Coordination between areas

The conversation stops revolving around personal positions and becomes a concrete agreement.

Working conditions

A decision-making space is effective when there are clear agreements that keep the conversation open and without defenses.

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Verifiable cost

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Language of operation

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Follow-up agreement

Decision-making requires direct participation

The focus is on analyzing specific decisions, not general concepts.

It requires the participation of those who make decisions that impact the work.

To understand the operation clearly, it is best to start with a straightforward verification.

Participation is voluntary. It is a safe space, without judgment or pressure.

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